Frequently Asked Questions
Frequently Asked Questions
- Top 5 FAQs
- General
- Essential
- Advanced
- Professional
- Executive
On average, employers receive between 400 - 600 resumes for each advertised job, making it virtually impossible for a human to review each resume and identify the ideal candidate.
An ATS, or Applicant Tracking System, is software that employers use to manage job applications. It scans resumes for specific keywords, skills, and qualifications to filter out unqualified candidates. An ATS-compatible resume is crucial because it ensures your application passes through the initial screening, increasing your chances of reaching a human recruiter.
We offer a professional resume writing service, but we do not provide LinkedIn profile building services. We believe that candidates can easily create their LinkedIn profiles using the cover letter and resume we provide. We think that other resume writing companies overcharge for this service, which can typically be completed by candidates in just 2-3 hours.
Instead, we offer an Online Resume (Personal Website) service at the same price. This service gives candidates a competitive advantage and can be shared on social media, allowing for real-time updates. We believe this is a more valuable service in today’s digital landscape.
Our pricing is designed to be competitive without sacrificing quality. One of the key reasons our prices are lower than our competitors is that we allow our writers the flexibility to work from home. This not only fosters a more comfortable and productive environment for our writers but also significantly reduces our overhead costs.
Our clients maintain a direct relationship with our writers, eliminating unnecessary layers of management and communication that can inflate costs.
These savings are then passed on to you, our valued clients.
If you do not receive an interview call within 60 days of receiving your professionally-written resume, we will write it again one time, at no additional cost. You must notify us in writing between 60-90 days of receiving your final copy. Only certain plans are eligible for our guarantee.
Our clients maintain a direct relationship with our writers, eliminating unnecessary layers of management and communication that can inflate costs.
These savings are then passed on to you, our valued clients.
For new immigrants in Canada, a professionally-written resume is crucial for several reasons:
First, it helps showcase their skills and experiences in a format that resonates with Canadian employers. Professional writers understand local job market trends, ensuring that resumes meet industry standards and highlight relevant qualifications.
Secondly, resumes written back home may have an emphasis on certain aspects that are not relevant in Canada and vice-versa. This can be the difference between landing the right job quickly rather than realizing this over several years.
Additionally, navigating language barriers and cultural differences can be challenging; a well-crafted resume can effectively communicate an immigrant's value and potential, increasing their chances of securing interviews and ultimately finding employment in a competitive job market.
Our clients maintain a direct relationship with our writers, eliminating unnecessary layers of management and communication that can inflate costs.
These savings are then passed on to you, our valued clients.
Your personal data is completely secure. We use a cloud-based system to store your resume during the writing process, and nothing is ever saved locally on any desktop.
For the Essential and Professional plans, we permanently delete all your information as soon as your documents or website have been delivered.
For the Advanced and Executive plans, all files, documents, and website-related data are deleted after 90 days. This retention period allows us to uphold our 60-day interview guarantee.
We require the following information before we can proceed:
Your existing resume
Email
City, Province
Position applying for
LinkedIn Link
Any other information you'd like to share with us
Below are the documents you get for this service:
Cover letter
Improved existing resume
Thank you email templates
3rd and 6th day follow-up email templates
The Cover Letter and Resume are:
Provided in Word and PDF formats
ATS optimized
2 Revisions each
We aim to deliver all documents as quickly as possible. However, during periods of high volume, our standard turnaround times are as follows:
First draft delivered within 2 business days
Each revision completed within 2 business days
Note: The Essential Plan includes up to 2 revisions per document.
This plan includes a refreshed version of your existing resume. While we work to enhance it for ATS compatibility, it may still miss certain elements since it is not a full Canadian-format rebuild.
Our Advanced and Executive plans, however, do come with interview guarantees, as those resumes are created entirely from scratch.
We require the following information before we can proceed:
- Your existing resume
- City, Province
- Position applying for
- LinkedIn Link
- Any other information you'd like to share with us
Below are the documents you get for this service:
Cover letter
Resume (In Canadian Format)
Thank you email templates
3rd and 6th day follow-up email templates
The Cover Letter and Resume are:
Provided in Word and PDF formats
ATS optimized
Unlimited Revisions (until handover)
60 day interview guarantee*
We aim to deliver all documents as quickly as possible. However, during periods of high volume, our standard turnaround times are as follows:
First draft delivered within 2 business days
Each revision completed within 2 business days
Note: The Advanced Plan includes up to unlimited revisions per document (until handover).
We require the following information before we can proceed:
Your existing resume
Your designation
Email, phone, address (if you'd like to show it on your portfolio)
LinkedIn link
Other social media links (if you'd like to show it on your portfolio)
Blog post links
Graphic images
Project details (depending on the template you choose)
Any other information you'd like to share with us
Below is what you get for this service:
Your portfolio website
1 year of domain and hosting (this can be extended by yourself in the future)
Unlimited revision of the website (until handover)
This is what is NOT provided in this service:
Cover Letter and Resume makeover
Thank you email templates
3rd and 6th day follow-up templates
Additional graphical images
Domain and Hosting after 1 year
Personalized email
60-day interview guarantee
We aim to deliver all website development work as quickly as possible. However, during periods of high volume, our standard turnaround times are as follows:
First draft of the website is delivered within 3 business days
Each revision takes 3 business days
Note: The Professional Plan includes unlimited revisions of the website (until handover).
Since this plan does not include creating a new Cover Letter or Resume, we’re unable to provide an interview guarantee. Your existing resume will be used for the website we build.
However, our Executive plan does include an interview guarantee, as it involves developing your resume completely from scratch.
Domain Name:
Once you purchase the service, we will help you choose and share the domain name you’d like your website to use. This domain must be reasonably priced (ideally less than $20) for us to purchase on your behalf.
If you prefer to buy your own domain, we can still connect your new website to it. Please note that choosing to purchase the domain yourself does not reduce the cost of the plan.
Personalized Email:
We do not provide a personalized email with this service (e.g.: info@johnsmith.com). We recommend you keep using your existing email (e.g.: johnsmith@gmail.com) and we will add this email to your website.
We require the following information before we can proceed:
Your existing resume
Your designation
Email, phone, address (if you'd like to show it on your portfolio)
LinkedIn link
Other social media links (if you'd like to show it on your portfolio)
Blog post links
Graphic images
Project details (depending on the template you choose)
Any other information you'd like to share with us
Below is what you get for this service:
Cover letter
Resume (In Canadian Format)
Thank you email templates
3rd and 6th day follow-up email templates
Your portfolio website
1 year of domain and hosting (this can be extended by yourself in the future)
The Cover Letter and Resume are:
Provided in Word and PDF formats
ATS optimized
Unlimited Revisions (until handover)
60 day interview guarantee*
This is what is NOT provided in this service:
Additional graphical images
Domain and Hosting after 1 year
Personalized email
We aim to deliver all documents and website development as quickly as possible. However, during periods of high volume, our standard turnaround times are as follows:
First draft delivered within 2 business days
Each revision completed within 2 business days
Once the Cover Letter and Resume are finalized:
First draft of the website is delivered within 3 business days
Each revision takes 3 business days
Note: The Executive Plan includes unlimited revisions per document and website (until handover).
Domain Name:
Once you purchase the service, we will help you choose and share the domain name you’d like your website to use. This domain must be reasonably priced (ideally less than $20) for us to purchase on your behalf.
If you prefer to buy your own domain, we can still connect your new website to it. Please note that choosing to purchase the domain yourself does not reduce the cost of the plan.
Personalized Email:
We do not provide a personalized email with this service (e.g.: info@johnsmith.com). We recommend you keep using your existing email (e.g.: johnsmith@gmail.com) and we will add this email to your website.